Showing posts with label marketing. Show all posts
Showing posts with label marketing. Show all posts

Wednesday, 18 May 2011

Why don't we call it pollution?

Just asking...

When we are talking about climate change we call the gasses that come out of the exhaust pipes and chimneys carbon ‘emissions’. Why do we do that? Why don’t we call it ‘pollution’?

The word emissions is so tame, the word pollution is cutting and devastating. I don’t suppose anyone set out to deliberately re-brand this sort of pollution as carbon emissions, but once it started to be used, it stuck. Now this is probably because ‘carbon emissions’ is much less offensive than ‘pollution’. There is a precedent here. The Grandfather of Madison Avenue, Edward Bernays, consciously dropped the word ‘propaganda’ in favour of the more palatable ‘public relations’. He did this because of the negative mind control connotations associated with the word propaganda but later admitted that public relations was essentially the same thing.

When you frame marketing and advertising as ‘propaganda’ - a psychological technique that plays on your deep subconscious anxieties and emotions to manipulate you into buying a good or service - it sounds sinister and deeply unethical. If, however, marketing and advertising is framed as a profession practised by creative, cool and sexy ‘agents’ who show you how their product or service can fulfil your wildest dreams it seems clever, interesting and harmless. You know you’ve been tricked, but you don’t mind because you were tricked by Don Draper and you want to be him/sleep with him /drink bourbon over ice in a seedy New York jazz club with him.

When you frame the climate altering gasses that we each create in huge proportions every day as Carbon emissions, they sound a lot less devastating than when you call them what they are: pollution.

Tuesday, 9 September 2008

Two recent reads: The Tipping Point and Living it Up

The Tipping Point is by Malcolm Gladwell (2000), I've just finished reading it. It talks about Social epidemics, how they happen and what you need to make one happen. The book is really just a series of case studies, it starts with 'Hush Puppy' shoes, talks about Paul Revere's Ride and the American Revolution. He talks about Sesame Street, Broken Glass syndrome and teenage smoking. Each of the case studies are interesting in their own right and no doubt this book has helped shape the marketing strategies of many marketing men! I concluded that if you want to successfully start a social epidemic you need to create rapid word of mouth. The book also highlights the huge difficulties faced by those trying to get people to consume less. As businesses gain better understandings of how to market and sell their products thanks to the findings of psychologists and books like Gladwell's, highly consumerist social epidemics are going to appear over and over again! However, the environmental and voluntary simplicity movement could learn a lot from this book.
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'Living in Up, America's Love Affair with Luxury' is written by James Twitchell (2002) an English Lecturer from the University of Florida. I bought it in Oxfam in Guildford a couple of months ago. It explores the evolution of the luxury phenomenon and how the marketing of luxury products now lies at the heart of consumerism. Twitchell observes life in the Luxury shopping streets and malls of New York, Los Angeles and Las Vegas. While the book derides the hollowness of conspicuous consumption he seems to argue throughout that the alternatives are worse. The following quote exemplifies this: 'Trusting pocket books over prayer books may make the world safer and even more humane. After all, the only things that separate us are... things. And you can buy things. You can't buy ancestry, religious affiliation, or the number of vowels in your name. Consuming status at the cash register is vulgar, to be sure, but the alternatives have often been worse.' The consumption of status symbols is undoubtedly democratic. Status, the respect of others and so on does not have to come through status symbols, in fact conspicuous consumption can often have the opposite effect!